Occupational, Health & Safety Policy

Imac recognises the importance of sound Occupational Health & Safety (OH&S) policies and practices play in the commerical and industrial contract cleaning environment.

Imac creates a work environment that is low risk, for our staff as well as our clientelle.

Effective workplace inspection programs are one of the most important preventive measures that can be taken to ensure a safe and healthy working environment.

Through workplace inspections existing and potential hazards can be identified, and implemented hazard control methods can be monitored. Workplace inspections can play a key role in ensuring the workplace complies with Regulatory Health and Safety requirements.

The assessment process that arises out of workplace inspections has a number of aims. These include:

• to identify any hazards in the workplace and determine their underlying causes
• to assess the extent of risk of any hazards identified
• to consider and recommend preventative and corrective actions
• to develop an audit trail by which OH&S management activities can be verified.

General workplace inspection checklists will be customised to incorporate inspections of activities or hazards specific to a particular work environment. It may be necessary to refer to relevant Acts, Regulations, Codes of Practice and Standards which apply to the workplace or operations when customising workplace inspections to ensure that all relevant regulatory requirements are complied with.

Process:

Imac management will ensure that workplace inspections of each work site are conducted at three-monthly intervals, as a minimum.

Imac Management or local supervisors will conduct the workplace inspections. Inspectors will be changed from time to time to ensure that the inspection team does not become "blind" to the operational hazards in the area.

The inspection process should take place as follows:

• The inspectors will verify that all the action items from the previous inspection has been completed as per the inspection action plan.
• The inspectors will answer the questions on the workplace inspection sheet, and note down all hazardous environmental conditions and work place activities observed during the inspection. The team will also make comments about safe practices observed during the inspection.
• The inspectors will determine the level of risk that the observed hazards pose to the work environment.
• The inspectors will determine, where possible the underlying causes of hazards, and propose control measures to eliminate or mitigate the risk as far as is practicable. In circumstances where an inspector considers it appropriate further assistance or clarification they must first consult with Imac Management to determine where such advice and assistance should be sourced.
• Imac management will approve risk controls prior to implementation and will ensure the risk controls are implemented within the time frames specified in the inspection action plan.
• Documentation related to workplace inspections, including completed inspection checklists, risk assessment records and inspection action plans are to be maintained and updated regularly.

ENVIRONMENTAL MANAGEMENT

Policy Statement

Imac Cleaning has a genuine commitment to protecting the environment and strives to eliminate the environmental impacts of its activities.

The company goal is to provide maximum practicable protection to the environment by meeting and at all times exceeding legal and regulatory requirements.

Management of the environment is planned for each site and addresses client and authority requirements. Addressing specific methods to minimize the environmental impact of cleaning activities both in and around the site. At all times waste is minimized.

All chemicals used are environmentally friendly and material safety data sheets are kept on the premises at all times and referred to regularly or when required.

The company regards its environmental responsibilities as a vital and integral part of its operations and is committed to maintaining the highest practicable standards.

DISCRIMINATION & HARASSMENT FREE WORK ENVIRONMENT

Policy Statement

Imac Cleaning recognises the rights of all employees to be treated fairly and with respect and to work in an environment that complies with all Australian anti-discrimination and harassment laws.

Imac Cleaning seeks to promote a work environment that supports productivity and positive self-esteem and personal goals of all employees.

Managers and supervisors have a duty to ensure that proper standards of conduct are maintained at all times and to investigate complaints of discrimination and harassment and take prompt and effective remedial action. Proven complaints will result in disciplinary actions being taken.

Employees who are aware of discrimination or harassment in the workplace are encouraged to bring it to the attention of management.

It is a mutual objective of both management and employees to eliminate all forms of discrimination and harassment in the workplace.

PARTNERING

Policy Statement

Imac Cleaning is committed to the philosophy of partnering. All contracts are entered in good faith and with determination to develop co-operative relationships with our clients, employees, subcontractors and all other stakeholders.

We actively encourage our clients to establish formal partnering arrangements and when established, will fully participate in them.

We recognise that partnering represents a commitment of respect, trust, co-operation and excellence. The aim is to identify and satisfy mutually agreed project objectives through a team approach rather than by conflict and confrontation.

Our participation in partnering arrangements is focused on achieving:

• Team work
• Commercial and Industrial cleaning innovation
• Continuous improvement
• Open communication and issue resolution
• Increased trust
• Quicker decision making
• Improved quality of works
• Improved management of safety, progress and costs
• A win-win environment

All Imac Cleaning supervisors are required to develop an understanding of the principles of partnering and to use those principles on all sites. They must also encourage all employees to adopt a similar philosophy.

The company recognises that a partnering philosophy is fundamental to business success and endeavours to carry out all contracts on the basis of mutual trust and cooperation.

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